Privacy Policy
Privacy Policy
This Privacy Policy explains how Dragon Forge Studios (a trading style of RGL Holdings Ltd) collects, uses, and protects your personal data when you use this website.
We are committed to protecting your privacy and handling your data in a transparent and secure way.
1. Who We Are
Data Controller:
RGL Holdings Ltd (trading as Dragon Forge Studios)
Registered in England and Wales
Company Number: 09428609
Office Address: Florence House, Bromfield Lane, Mold, CH7 1JW
Email: hello@dragonforgestudios.co.uk
2. What Information We Collect
We may collect and process the following data:
Information You Provide
- Name
- Email address
- Phone number (if provided)
- Any information submitted via contact forms or enquiries
Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
This is your standard “website analytics” footprint—not espionage.
3. How We Use Your Information
We use your data to:
- Respond to enquiries or messages
- Provide services or information requested
- Improve website performance and user experience
- Monitor usage and prevent misuse
- Comply with legal obligations
We don’t sell your data. Full stop.
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – where you have given clear permission
- Legitimate Interests – to run and improve our business
- Legal Obligation – where required by law
5. How We Store Your Data
Your data is stored securely and only kept for as long as necessary for the purpose it was collected.
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
6. Sharing Your Data
We may share your data with:
- Service providers (e.g. website hosting, analytics tools)
- Professional advisers (if required)
- Legal or regulatory authorities where required
We ensure any third parties respect your data and treat it in accordance with the law.
7. Cookies
This website uses cookies to improve your experience.
Cookies help us understand how visitors use the site so we can make it better. You can control or disable cookies through your browser settings.
(You should also have a separate Cookie Policy if you want to be belt-and-braces compliant.)
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us using the details above.
9. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
10. Third-Party Links
This website may contain links to other websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Complaints
If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO):
13. Contact
If you have any questions about this Privacy Policy, please contact:
hello@dragonforgestudios.co.uk